This document describes the terms and conditions and the privacy policies applicable to the use of the services offered by FORTEZZA LEATHER LLC within the site www.fortezzaleather.com and other related domains. Any person who subscribes to www.fortezzaleather.com or wishes to use the services offered, has every right to do so, but must abide by the Terms and Conditions and the Privacy policies pre-established in the “Terms and Conditions” documents. These terms and conditions of sale will be governed in accordance with the applicable laws in the United States of America. Any controversy that derives from this document will be submitted to the competent jurisdiction in accordance with The United States legislation, and both FORTEZZA LEATHER LLC and the client expressly waive any other jurisdiction that may correspond to them by reason of their present or future domicile.
It is necessary that the user READ, UNDERSTAND and ACCEPT all the conditions established in this document prior to registering as a user or purchasing products or services through www.fortezzaleather.com. By using this site, the user is fully accepting the conditions established in the Terms and Conditions and the privacy policies of FORTEZZA LEATHER and therefore, the User is obliged to comply with all the pre-established conditions without being able to claim ignorance of such Terms and Conditions and Privacy Policies.
SECTION 1 – LEGAL CAPACITY
The services offered by FORTEZZA LEATHER are only available to people who have the legal capacity to contract. The acts that minors carry out on this site will be the responsibility of their parents or guardians and, therefore, will be considered carried out by them and their legal representation. Whoever decides to register a user as a company, must have full capacity to contract on behalf of the entity and consequently, bind it to the terms established in the document “Terms and Conditions”.
SECTION 2 – REGISTRATION AND USE OF THE SITE
To become an authorized user of www.fortezzaleather.com, purchase products and access the promotions offered on the site, it is necessary to complete the registration form in all the mandatory fields with valid data in an exact, precise and true way. The user assumes the commitment to update the personal data used when completing the registration form when necessary. FORTEZZA LEATHER LLC is not responsible for the accuracy of the personal data provided by its users. Each user is responsible for the accuracy and veracity of the personal data entered in the system. Each natural and / or legal person can only be the owner of one account at www.fortezzaleather.com. If a person modifies or alters their personal data in any way possible to access more than one account and a fraudulent or malicious use is suspected or verified, www.fortezzaleather.com has the final right to terminate the credits of this user, disable their accounts in the system and prosecute offenders.
FORTEZZA LEATHER LLC has the right to request any extra information or proof to corroborate the personal data entered by users. You also have the right to temporarily or permanently suspend users whose data is not confirmed and who refuse to provide proof or extra data requested. If a user is suspended, FORTEZZA LEATHER LLC may retract a purchase made by the user without the user having the right to compensation.
When a new member registers, they will have their email address or username and a personal password that allows confidential and secure access to the www.fortezzaleather.com page. The user assumes full responsibility for keeping his password confidential since it allows him to make purchases and obtain personal information. The delivery to third parties of the personal password of each user does not involve the responsibility of FORTEZZA LEATHER LLC. The user is responsible for all operations carried out from his account and his password must be for personal and exclusive use. It is the responsibility of the user to notify FORTEZZA LEATHER LLC immediately about any unauthorized use of their account or password. The sale, loan or transfer of key or account between users is totally prohibited.
FORTEZZA LEATHER LLC reserves the right to reject any application for registration or to cancel a previously accepted registration at any time without being obliged to state the reasons for its decision and without generating any right to compensation.
SECTION 3 – MODIFICATIONS TO THE AGREEMENT
FORTEZZA LEATHER LLC can modify the Terms and Conditions at any time. The modified terms will take effect 10 days after they are published. Within the first 5 days after publishing the new modifications, the user must contact www.fortezzaleather.com by email if they do not accept the new Terms and Conditions. In the event that they are not accepted, the user will be disabled as a member. If the 5-day period expires, the user will be deemed to accept the new Terms and Conditions and the contract between both parties will not be affected.
SECTION 4 – MEANS OF PAYMENT
The products and services offered in www.fortezzaleather.com can only be paid with the means indicated in each specific case. The use of credit cards is subject to the provisions of these Terms and Conditions and to the agreements made in the respective cases of opening contracts and use regulations with the card issuer. FORTEZZA LEATHER LLC may determine terms of purchase according to the payment method chosen by the user. FORTEZZA LEATHER LLC has the right to determine the maximum amount of credits that the user can use per purchase and the user will be notified prior to starting the payment process. The credits that are used by the users, will not be refunded in case of return of the products.
SECTION 5 – FORMATION OF CONSENT IN CONTRACTS CONCLUDED THROUGH THIS SITE
By means of www.fortezzaleather.com, offers of goods and services will be made that can be accepted using the mechanisms offered. Any acceptance of offer by a user is subject to suspensive conditions until the transaction is validated. For any operation carried out on www.fortezzaleather.com, validation by the provider is a requirement for the formation of consent. In order to validate each transaction, it must first be verified that the payment method offered by the user is valid, the data recorded by the customer on the site match those provided when the acceptance of the offer was made and that the payment is credited by the user.
To inform the user about the validation of the offer, a confirmation will be sent to the same email address that the user has registered when subscribing. The consent shall be deemed formed from the moment this written confirmation is sent to the user and at the place where it was issued. The sale and dispatch of the products is subject to their availability. If for any reason, a product is not available, and the customer was able to make a purchase of this unavailable product, the customer will be notified immediately and will be remunerated the total value of the price paid for the product.
SECTION 6 – TERM OF VALIDITY OF THE OFFER AND PRICE
The sales in www.fortezzaleather.com will be valid until the effective date indicated in the promotion or until the quantities of products available for such promotion are exhausted. Where no effective date is indicated in a promotion, the offer shall be deemed to exist until the relevant inventories have been exhausted. The prices of products and services published in www.fortezzaleather.com will only be valid for purchases made through this medium. They will not be valid for other sales channels. All prices are in US dollars. The prices offered do not include transport, handling, shipping and accessories that are not expressly described in the product descriptions.
It is possible that some products may be priced incorrectly. If a typographical error is identified in any of the product prices, customers will be contacted before shipping the products and notified of the error. Products will not be shipped until the correct price is paid by the customer.
SECTION 7 – PROMOTIONS
Promotions offered on www.fortezzaleather.com will not be valid on other sales channels. When promotions are made that consist of reducing the price or sending a product free of charge for the purchase of another, the two products must be delivered at the same site. Where discount coupons are offered, the value of the coupon, the minimum purchase amount to use the coupon and the dates on which it can be used shall be clarified. Coupons may be used by any natural person over the age of 18. Coupons are not cumulative with other promotions and can only be used once per customer.
SECTION 8 – DISPATCH OF PRODUCTS
The products purchased through our Marketplace FORTEZZA LEATHER LLC are subject to the conditions of dispatch chosen by the user and the delivery conditions available in our site. The user will freely choose the address of the place of shipment. After the payment is approved and the order is dispatched, FORTEZZA LEATHER LLC will inform the Customer by email of the date of delivery of your order.
In case no one receives the order at the shipping address, a second attempt will be made over the next three days. If after this attempt nobody receives the order, the user must contact fortezzaleather@gmail.com and the cost of the new shipment is assumed by the customer. If the customer does not schedule a new shipment within the next 5 days after the second attempt, the product is declared abandoned and there will be no compensation. In such a case, FORTEZZA LEATHER LLC will not be liable for products not received.
If the customer chooses payment against delivery, and does not pay for the entire product’s value preset in the order, it is understood that there is a breach of contract and the customer must cancel the value corresponding to the return of the products. It is understood that anyone who is in the place indicated by the Customer for the delivery of the products is authorized to receive the order, therefore, FORTEZZA LEATHER LLC is exonerated of any claim arising from the delivery at the location indicated by the customer.
SECTION 9 – RETURNS, REFUNDS AND CANCELLATIONS POLICY
FORTEZZA LEATHER LLC offers its Customers the possibility to retract the purchase during the first 15 working days after the delivery of the product. The process to request a return is as follows:
- Send an email, before 15 working days have passed since you have received the product, to fortezzaleather@gmail.com with the reason for return and if you require an equal product, a different one, or a refund. Note: it is important to be very specific about the reasons for return and to attach the return document found at fortezzaleather.com.
- After the mail and document are reviewed by FORTEZZA LEATHER LLC, the customer will receive an email with a return logistics label. The customer has 5 days after receiving the return logistics label to deliver the product to the address indicated by FORTEZZA LEATHER LLC. The product must be in perfect condition and in a suitable packaging. When the product is received, FORTEZZA LEATHER LLC performs quality control which takes approximately 3 working days. When the product status is determined and the exchange or refund is authorized, we will proceed with the option chosen by the customer.
WRONG PRODUCTS
If the Customer receives a product with characteristics other than those described on the page at the time of purchase, the procedure to request the change of product is as follows:
- Within 5 days after having received the product, The customer must take photos showing the wrong product and send them to fortezzaleather@gmail.com with the order number.
- Once it is verified that the product arrived wrong, a return label will be sent to the customer for the proper return of the item. Upon receipt of the wrong product, FORTEZZA LEATHER LLC will send the correct product to the customer.
CANCELLATIONS
The cancellation of a purchase is only acceptable if FORTEZZA LEATHER is not able to send the product to the Customer due to lack of inventory and/or other reason of force majeure. In case this happens, the customer will be notified and the money will be refunded. Refunds time vary depending on the payment method used. The Customer can choose between the following methods of refund:
- Bonus: The bonuses are valid for one year and must be used in a single purchase. The delivery time of this refund is 2 business days.
- Bank Deposit: The account holder must be the same one who made the purchase at www.fortezzaleather.com. The refund will be made in 3 business days.
- Refund to the same payment method used in the transaction. The estimated time for the refund will depend on the payment platform.
To cancel an order for any reason, the Customer must write an email to fortezzaleather@gmail.com with the order number they wish to cancel. Orders can only be cancelled if they have not yet been shipped.
SECTION 10 – INTELLECTUAL AND INDUSTRIAL PROPERTY
Absolutely all content available to the user on www.fortezzaleather.com, including intellectual and industrial property, is the exclusive property of FORTEZZA LEATHER LLC. Users must refrain from reusing the content www.fortezzaleather.com without the prior consent of FORTEZZA LEATHER LLC.
SECTION 11 – THIRD-PARTY INTELLECTUAL PROPERTY
FORTEZZA LEATHER LLC has tools to ensure that products purchased using our services are original and have been legally entered into the country. If in any way you as a user suspect that any product published on www.fortezzaleather.com infringes intellectual property or legal rights, we thank you to notify fortezzaleather@gmail.com for review.
SECTION 12 – LIABILITIES
FORTEZZA LEATHER LLC shall not be liable for loss of business opportunities or any indirect damage caused by the interruption of the transmission of the site. Every effort will be made to keep the transmission error-free and interrupted but these conditions cannot be guaranteed. User accounts may be restricted or temporarily suspended for the purpose of maintaining or improving the site.
SECTION 13 – NOTIFICATIONS
Any comments or concerns regarding the Terms and Conditions or the Privacy Policy must be expressly notified in writing to FORTEZZA LEATHER LLC at fortezzaleather@gmail.com.